What Is Conversational AI? Definition and Examples If you don’t have any chat transcripts or data, you can use Tidio’s ready-made chatbot templates. For example, conversational AI technology understands whether it’s dealing with customers who are excited about a product or angry customers who expect an apology. The difference between a chatbot and conversational AI [...]

NLP Chatbots: An Overview of Natural Language Processing in Chatbot Technology Chatbots are, in essence, digital conversational agents whose primary task is to interact with the consumers that reach the landing page of a business. They are designed using artificial intelligence mediums, such as machine learning and deep learning. As they communicate with consumers, chatbots [...]